Privacy Policy

This Privacy Policy describes how KOV Enterprises LLP, trading as KOV Technologies (“KOV,” “we,” “us,” or “our”), collects, uses, discloses, and protects information in connection with the website located at kovtechnologies.com (the “Site”) and in the course of providing our IT hardware, software, platform, and services offerings.

By using the Site or engaging our Services, you acknowledge the practices described in this Policy. If you do not agree with this Policy, please do not use the Site.

We collect information in the following ways:

• Information you provide directly — such as your name, work email, company, phone number, and any message details when you submit our contact form, request a quote, or otherwise reach out to us
• Information collected automatically — such as your IP address, browser type, device information, referring pages, and pages visited on the Site, typically gathered through cookies and similar analytics technologies
• Information from engagements — such as project, procurement, or staffing details you share with us in the course of a Service engagement, governed together with this Policy by any applicable services agreement

We do not knowingly collect payment card information through the Site. Payment details for an engagement, if applicable, are handled through the specific process agreed in your Order or invoice, not through general Site forms.

We use the information we collect to:

• Respond to your inquiries and provide the information, quotes, or services you request
• Deliver, operate, and improve our Services and manage our relationship with you
• Send you communications about our Services, including updates you may unsubscribe from at any time
• Understand how visitors use the Site so we can improve its content, performance, and usability
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• Comply with applicable legal, regulatory, and contractual obligations

The Site may use cookies and similar technologies to remember preferences, understand site usage, and support analytics. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; note that disabling cookies may affect certain features of the Site.

We do not use cookies on the Site to serve third-party behavioral advertising.

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who support our operations — such as hosting, email delivery, analytics, and customer relationship management providers — under obligations to protect your information and use it only for the purposes we specify
• With trusted vendor and delivery partners, where necessary to fulfill a specific engagement (for example, coordinating a hardware order or a platform implementation)
• To comply with a legal obligation, enforce our rights, or respond to a valid legal process
• In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections
• With your consent, or at your direction

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our Services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the information and the context in which it was collected.

We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction, consistent with industry practice for a business of our size. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, and to request a copy of your information in a portable format. You may also opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, contact us using the details in the “Contact us” section below. We will respond to verified requests in accordance with applicable law.

KOV operates from offices in the United States and India, and information you provide may be processed or stored in either location, or by service providers located elsewhere. Where required by applicable law, we take steps to ensure that international transfers of personal information are subject to appropriate safeguards.

The Site and our Services are intended for business audiences and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

The Site may link to or reference third-party websites and platforms. This Policy does not apply to those third-party sites, and we encourage you to review their privacy practices independently.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Effective” date at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@kovtechnologies.com or +1 (347) 516-8555, or write to us at Franklin Ave, Garden City, New York, NY 11530, USA, or A19, Deepmala Complex, Kokane Chowk, Pimple Saudagar, Pune 411027, India.